Voices of our customers

• We are very grateful to our after-sales service center. Always when she comes to my house to repair something, we talk and she has clarified many doubts about everyday life. Very friendly always. I think there are many people like me who are comforted with all the support of Mitani, in a country so far from ours. (mining / Santiago de Chile)
• They have helped me a lot in terms of repair with the rapid response and language differences, when we had just arrived in Chile without knowing anything of Spanish. (mining / Santiago de Chile)
• We had lived in another country, and we had the experience that suppliers never arrived or did not solve problems. In comparison to that, if we ask Mitani for something, he takes his time but always solves problems and we are very happy to serve them. (financial / Santiago de Chile)
• When we ask for something, we always respond quickly. We are grateful because Mitani solves the problems of the house, which we ourselves are not capable of due to the difference of languages. Also, I am always happy with your visit for repairs because I can talk with my executive and she gives me many tips for my life here in Chile. (Comercializadora / Santiago de Chile)
• We placed the furniture according to our taste. (Japanese School / Santiago Chile)
• When we ask for a post sale repair, a Japanese executive always accompanies the suppliers and this makes it much easier to tell them about the problem. In addition, they always solve problems quickly. (Comercializadora / Santiago Chile)
• They provided us with personalized services. They placed the shelves as we wanted. (Comercializadora / Santiago Chile)
• Faults are repaired quickly. Sometimes I have to insist a little, but in the end they always solve the problems, and I am very grateful for that. (mining / Santiago Chile)

Some of our clients in Chile